Arena Affiliates Program — Terms and Conditions Version 2.0 | Last updated: 20 May 2026
IMPORTANT — PLEASE READ THESE TERMS CAREFULLY BEFORE APPLYING TO OR PARTICIPATING IN THE PROGRAM. BY SUBMITTING AN APPLICATION OR OTHERWISE PARTICIPATING IN THE PROGRAM YOU AGREE TO BE BOUND BY THESE TERMS WITHOUT MODIFICATION.
These Terms and Conditions ("Terms" or "Agreement") govern the relationship between the Affiliate (as defined below) and the Arena Affiliates Program (the "Program"), the affiliate marketing program operated by the entities owning, operating, or controlling MetaWin and its associated Brands (collectively, "Arena Affiliates", "Company", "we", "us", or "our").
If you do not agree to these Terms in their entirety, you must not apply to, register for, or participate in the Program. Continued participation following any update to these Terms constitutes acceptance of the updated Terms.
For any questions regarding these Terms, please contact us at affiliates@metawin.com.
1. Definitions and Interpretation 1.1 Definitions In this Agreement, unless the context otherwise requires, the following terms have the meanings set out below:
"Affiliate", "you" or "your" means the individual, business, or other legal entity that has applied to participate in the Program, has been accepted by Arena Affiliates, and has agreed to these Terms.
"Affiliate Account" means the account created in your name in the Program back-office through which your activity, statistics, Commissions, and payments are tracked and administered.
"Affiliate Dashboard" or "Affiliate Area" means the password-protected area of the Program platform that provides access to your tracking links, creatives, reporting, Commission statements, account settings, and other Program functionality.
"Brand(s)" means MetaWin (metawin.com) and any other casino, sportsbook, or gaming brand operated by, owned by, licensed to, or otherwise made available through the Program by Arena Affiliates from time to time.
"Commission" means any fee, payment, or remuneration payable by us to you in respect of Qualified Players you have referred, calculated in accordance with these Terms and your applicable Commission Plan.
"Commission Plan" means the specific commission structure (Revenue Share, CPA, Hybrid, or such other model as we may offer) applicable to your Affiliate Account, as set out in the Affiliate Dashboard or in a separate written agreement between you and us.
"CPA" means a Cost-Per-Acquisition payment: a one-time fee payable in respect of each Qualified Player who satisfies the qualification criteria set by us.
"Effective Date" means the date on which your application to join the Program is approved by us.
"Fraud Traffic" means any traffic, registration, deposit, withdrawal, wager, or revenue generated through illegal, deceptive, abusive, or otherwise illegitimate means, including but not limited to: (a) the use of stolen credit cards, stolen identities, or stolen cryptocurrency; (b) collusion or chip-dumping; (c) manipulation of the Services or tracking system; (d) bonus or promotional abuse; (e) self-referrals or referrals of household members; (f) the use of bots, scripts, automated software, click farms, or incentivised traffic to artificially generate clicks, registrations, deposits, or wagers; (g) traffic from jurisdictions on our Restricted Territories list; and (h) any unauthorised use of any third-party intellectual property or accounts.
"Hybrid" means a Commission Plan combining Revenue Share and CPA elements.
"Intellectual Property Rights" or "IP Rights" means all patents, copyrights, database rights, design rights, trademarks, service marks, trade names, domain names, brand names, logos, slogans, get-up, know-how, trade secrets, rights in confidential information, and all other intellectual or industrial property rights of any kind throughout the world (whether registered or unregistered, and including all applications and rights to apply for and to be granted any of the foregoing).
"Marketing Materials" means the banners, text links, landing pages, email templates, video assets, logos, brand marks, copy, creative content, and any other promotional materials made available to you by us through the Affiliate Dashboard or otherwise approved by us in writing.
"Net Gaming Revenue", "NGR", or "Theo NGR" means the theoretical net gaming revenue generated by a Qualified Player in respect of a calendar month, calculated on the basis of the theoretical edge of each wager rather than the player's actual wins or losses. For each wager, Theo NGR is calculated as:
Theo NGR = Total Amount Wagered × (1 − RTP)
equivalently: Theo NGR = Total Amount Wagered × House Edge
where "RTP" means the certified or published return-to-player percentage of the relevant game at the time the wager is placed, and "House Edge" equals (1 − RTP).
Illustrative example: a player wagering USD 100,000 on a slot with an RTP of 96.2% (House Edge of 3.8%) generates Theo NGR of USD 100,000 × 0.038 = USD 3,800, irrespective of whether that player won or lost in actual outcomes.
The total Theo NGR for a Qualified Player in a calendar month is the sum of Theo NGR across all eligible wagers placed during that month. For games with a variable or configurable RTP, the published RTP variant applicable to the player's specific bet shall be used; for sportsbook and similar markets, the theoretical margin (overround) of the relevant market shall be used in place of House Edge.
Theo NGR is, by construction, always greater than or equal to zero. It does not depend on actual player wins or losses and cannot produce a negative value in any reporting period. There are accordingly no "negative months" arising from gameplay outcomes, and no negative carry-over arising from gameplay applies (see Section 7.12).
"Qualified Player" means a unique end-user who: (a) clicks a valid Tracking Link or enters a valid Promotional Code attributed to the Affiliate; (b) is not on any Brand's exclusion list; (c) successfully registers a player account and completes any required identity, age, and source-of-funds verification; (d) is located in a Permitted Territory; (e) makes their first qualifying deposit and meets any minimum wagering threshold specified in your Commission Plan; and (f) is not the Affiliate themselves, a household or family member of the Affiliate, or otherwise associated with the Affiliate.
"Permitted Territory" means any jurisdiction other than a Restricted Territory.
"Promotional Code" means an alphanumeric code allocated to you that, when entered by an end-user during registration, attributes that end-user to your Affiliate Account.
"Referral Link" or "Tracking Link" means a unique URL or code, generated through the Affiliate Dashboard, used to attribute end-users to your Affiliate Account.
"Restricted Territory" means any jurisdiction in which (i) the operation, marketing, or promotion of online gambling is unlawful, restricted, or unlicensed; or (ii) we have determined, in our sole discretion, that the Brand(s) shall not accept players. Restricted Territories include, without limitation, the United States of America (and its territories), the United Kingdom, Netherlands, Australia, Germany, and any other jurisdiction notified to you by us from time to time. The list of Restricted Territories may be amended without prior notice.
"Revenue Share" means a Commission Plan under which the Affiliate earns a percentage of Theo NGR generated by their Qualified Players.
"Services" means the gambling, gaming, sportsbook, and related services made available to end-users on the Brand(s).
"Term" has the meaning given in Section 22.1. 1.2 Interpretation (a) Headings are for convenience only and do not affect interpretation. (b) Words importing the singular include the plural and vice versa. (c) "Including" and "include" are illustrative and not limiting. (d) References to legislation include amendments and replacements. (e) Where there is any conflict between these Terms and the terms of an individually negotiated written agreement signed by an authorised representative of Arena Affiliates, the individually negotiated agreement prevails. Where there is any conflict between these Terms and the standard terms of any Brand applicable to end-users, these Terms prevail in respect of the affiliate relationship.
2. Application, Registration and Eligibility 2.1 Application To participate in the Program, you must complete the application form available at affiliates.metawin.com and submit all information and documentation that we may reasonably request, including identity verification documents, beneficial ownership information, tax residency information, and details of your traffic sources. 2.2 Acceptance We reserve the absolute and unfettered right to accept or reject any application, in our sole discretion and without obligation to provide reasons. Acceptance becomes effective on the Effective Date. 2.3 Eligibility You represent and warrant that:
(a) you are at least twenty one (21) years of age and have full legal capacity to enter into and perform this Agreement; (b) where you are applying as a legal entity, you are duly incorporated, validly existing, and the individual signing on your behalf is duly authorised to bind you; (c) participation in the Program does not violate any law, regulation, court order, or contractual obligation applicable to you; (d) all information you provide to us is accurate, complete, and current, and you will promptly notify us in writing of any change; (e) you are not a current or former employee, consultant, contractor, agent, supplier, or director of Arena Affiliates, any Brand, or any of their respective affiliates or group companies; (f) you have not previously been terminated from the Program or any related programme; (g) you are tax-resident in a jurisdiction from which payments to you may lawfully be made by us; and (h) you accept full responsibility for verifying that your participation in the Program is lawful in your jurisdiction. 2.4 No Multiple Accounts You may hold only one (1) Affiliate Account at any given time, unless we have expressly authorised additional accounts in writing. Opening Affiliate Accounts on behalf of third parties, brokering Affiliate Accounts, or transferring Affiliate Accounts is prohibited and subject to forfeiture of Commissions and termination. 2.5 KYC and Verification We operate under strict anti-money-laundering, counter-terrorism-financing, and know-your-customer obligations. Before any payment is made to you, we require satisfactory completion of identity verification, beneficial ownership disclosure (where applicable), and source-of-funds documentation. We may at any time during the Term require updated or additional verification.
3. Restricted Territories and Player Eligibility 3.1 Restricted Territories You must not market the Brand(s) to, target users in, accept registrations or wagers from, or otherwise direct traffic from any Restricted Territory. The current list of Restricted Territories includes, without limitation, the United States of America (including its territories and possessions), United Kingdom, Germany, Netherlands, Australia and any additional jurisdictions notified to you by us in writing. 3.4 Player Age You must not market the Brand(s) to, or knowingly permit referral of, any individual under eighteen (18) years of age (or such higher age of majority as may apply in the player's jurisdiction).
4. Affiliate Obligations and Marketing Conduct 4.1 Permitted Marketing We grant you a non-exclusive, non-transferable, revocable, royalty-free licence during the Term to use the Marketing Materials and Tracking Links solely for the purpose of marketing and promoting the Brand(s) in accordance with these Terms. 4.2 Standards of Conduct All your marketing activities must:
(a) be lawful, professional, accurate, and not misleading; (b) comply with all applicable laws, regulations, advertising codes, and industry standards in every jurisdiction in which you operate or to which you market; (c) comply with all responsible gambling, advertising standards, and consumer protection requirements applicable in the targeted jurisdictions; (d) clearly include responsible-gambling messaging, age-restriction warnings (18+ or higher where required), and links to responsible-gambling resources where required; (e) accurately describe the Brand(s), the Services, and any bonus offers, using only the wording and terms approved by us; and (f) not bring any Brand, Arena Affiliates, or any related entity into disrepute. 4.3 Use of Marketing Materials You may use only those Marketing Materials supplied or pre-approved in writing by us. You shall not modify, alter, redact, or add to any Marketing Material without our prior written consent. We may, at any time and in our sole discretion, require you to take down, modify, or replace any creative or marketing communication. 4.4 Brand and Trademark Use The licence in Section 4.1 does not transfer any IP Rights to you. You shall not:
(a) register, apply to register, or assist any third party in registering any trademark, domain name, social-media handle, app store listing, business name, or other identifier that contains, or is confusingly similar to, any Brand mark or domain; (b) bid on, register, or use any Brand name, Brand trademark, common misspellings, or close variants thereof as keywords, search terms, ad-group names, or display URLs in any paid search, display, or social-media advertising platform (including Google Ads, Bing Ads, Meta, TikTok, YouTube, X, Reddit, Telegram, or any equivalent), unless explicitly authorised in writing by us; (c) bid on the Brand keywords (d) frame, mirror, scrape, or replicate the look-and-feel of any Brand website or app, or otherwise create the impression that your website is operated by, endorsed by, or affiliated with any Brand other than as a duly authorised affiliate; (e) make any public statement that purports to bind, represent, or commit any Brand or Arena Affiliates; or (f) otherwise use any Brand IP Rights except as expressly permitted under this Agreement. 4.5 Bonus and Promotion Communications You may only communicate bonus and promotional offers using the headers, terms, conditions, and wording prescribed by us. Any discrepancy between your communication and our prescribed wording that results in cost to us may be set off against Commissions due to you. 4.6 Pre-Approval of Promotional Channels We may require you to obtain prior written approval of specific traffic sources, websites, social-media accounts, communities, mailing lists, or marketing channels before promoting the Brand(s) through them. Where pre-approval has been granted in respect of one channel it does not extend to others. 4.7 Disclosure of Affiliate Relationship Where required by applicable law (for example, FTC guidelines, ASA requirements, or other consumer-protection rules), you shall clearly and conspicuously disclose your status as an affiliate and the existence of compensation in respect of your promotion of the Brand(s). 4.8 No Authority to Bind Nothing in this Agreement creates any partnership, joint venture, agency, employment, or franchise relationship. You have no authority to bind us, to incur any obligation on our behalf, or to make any representation or warranty in respect of any Brand.
5. Prohibited Activities In addition to the obligations in Section 4, you must not, and must not authorise, instruct, procure, or assist any third party to:
(a) engage in any form of Fraud Traffic; (b) generate self-referrals, refer members of your own household or immediate family, or refer end-users with whom you have a financial relationship that creates a conflict of interest; (c) use bots, click-farms, incentivised traffic, paid-to-click traffic, or any automated mechanism to generate clicks, impressions, registrations, or deposits; (d) engage in spam in any form, including unsolicited email, SMS, push notifications, instant messages, social-media DMs, comment spam, or forum spam; (e) market the Brand(s) on websites, channels, or in environments that are: (i) targeted at, or appealing to, minors; (ii) sexually explicit, pornographic, or obscene; (iii) discriminatory on the basis of race, sex, religion, nationality, disability, sexual orientation, or age; (iv) violent, hateful, or extremist; (v) pirate, infringing, or otherwise unlawful; or (vi) otherwise, in our sole discretion, harmful to our reputation or the reputation of any Brand; (f) use SEO techniques that are deceptive, "black hat", or in violation of search-engine guidelines, including cloaking, hidden text, doorway pages, link schemes, parasite hosting, or PBNs designed to manipulate rankings related to a Brand mark; (g) use any Brand's trademarks in a manner inconsistent with Section 4.4 or that competes against any Brand's own paid-search activity; (h) modify, intercept, redirect, or interfere with the operation of any Brand website, app, or tracking infrastructure; (i) attempt to discover, reverse-engineer, or circumvent the Program's tracking, attribution, fraud-prevention, or anti-cheat systems; (j) communicate with end-users registered on any Brand to entice them to other gambling products, including via on-site chat, leaderboards, social-media DMs, or off-platform groups; (k) cause or encourage betting patterns inconsistent with the good-faith aims of the Program (including bonus farming, arbitrage, low-margin grinding designed to extract Commission, or any other practice that is, in our sole discretion, abusive); (l) operate, market to, or accept traffic from a Restricted Territory; (m) make false, misleading, or unsubstantiated claims about the Brand(s), their odds, RTP, payout speeds, KYC processes, regulatory status, or financial backing; (n) use any false or misleading testimonials, doctored screenshots, fabricated winnings, or AI-generated likenesses of real persons without authorisation; (o) use traffic sourced from "warez", torrent, hacking, fraud, drugs, weapons, illegal-streaming, or "leak" websites or channels; (p) misrepresent yourself as a Brand employee, customer-support agent, or official representative; or (q) act in bad faith in any respect in relation to the Program.
Breach of this Section 5 entitles us, without limiting any other remedy, to suspend or terminate your Affiliate Account, withhold and forfeit Commissions accrued, and recover damages, including the cost of any chargebacks, fines, regulatory penalties, or refunds attributable to your conduct.
6. Commission Structures 6.1 Available Commission Plans We offer the following primary Commission Plans:
(a) Revenue Share — a percentage of Theo NGR generated by your Qualified Players. Standard tiered Revenue Share starts from twenty-five per cent (25%) and may scale upwards based on monthly performance, subject to your individual Commission Plan; (b) CPA — a one-time fee payable per Qualified Player who satisfies a minimum-deposit and minimum-activity threshold defined in your Commission Plan; (c) Hybrid — a combination of CPA and Revenue Share; and (d) such other bespoke arrangements as we may agree in writing on a case-by-case basis.
The exact rates, tiers, qualification criteria, and any minimum-volume requirements are set out in your Affiliate Dashboard or in your individually negotiated agreement. 6.2 Right to Modify We reserve the right to modify, restructure, or replace Commission Plans, rate cards, qualification criteria, and KPI thresholds at any time by notice through to the email address registered to your Affiliate Account. Material changes apply prospectively to traffic generated after the effective date of the change. Continued participation following such notice constitutes acceptance of the modified Commission Plan. 6.3 Lifetime Commission Where Revenue Share is offered, Commission is calculated on the lifetime activity of your Qualified Players for as long as the Affiliate Account remains active and in good standing, subject to Sections 11 and 22. 6.4 No Commission on Excluded Activity No Commission is payable in respect of:
(a) Fraud Traffic or activity reasonably suspected to be fraudulent, abusive, or non-bona-fide; (b) the Affiliate's own play or that of related parties; (c) deposits made using payment methods later subject to chargeback, reversal, or fraud claim; (d) bonuses, free bets, free spins, rakeback, cashback, and loyalty rewards; (e) any sums recovered from a player by way of refund, regulatory restitution, or court order; (f) activity by self-excluded or problem-gambling-flagged players from the date of their flagging onwards; and (g) any other amounts excluded in your Commission Plan or these Terms. 6.5 Currency and Conversion Commissions are calculated and recorded in United States Dollars (USD) unless we agree otherwise in writing. Conversion of NGR generated in other fiat currencies or cryptocurrencies into USD is performed using the exchange rate determined by us in good faith, which may include reasonable hedging margins and currency-conversion costs. 6.6 Cryptocurrency Volatility Where Commissions are paid in cryptocurrency, you accept the inherent volatility, network, and market risks of the chosen cryptocurrency. Once a payment is sent to your nominated wallet address, we have no obligation in respect of subsequent price movement, network congestion, or wallet-related issues.
7. Payment Terms 7.1 Monthly Reporting Cycle Commissions accrue on a calendar-month basis. The reporting period for each calendar month closes at 23:59 UTC on the last day of that month. 7.2 Finalisation of Commissions Commission earnings for a given calendar month are reviewed, reconciled, and finalised by Arena Affiliates by the tenth (10th) day of the following calendar month. Statements detailing finalised Commissions for the previous month are made available in your Affiliate Dashboard on or before that date. 7.3 Invoice Submission Following finalisation of Commissions for a given month, the Affiliate is required to issue and submit an invoice to Arena Affiliates for the finalised amount. Invoices must be submitted to affiliates@metawin.com (or to such other email address as we may designate from time to time) and must include:
(a) the Affiliate's legal name and registered address; (b) the Affiliate Account ID; (c) the relevant reporting month; (d) the finalised Commission amount in the agreed currency; (e) any applicable tax registration numbers (e.g. VAT) and tax treatment; (f) bank account or cryptocurrency wallet payment details consistent with those previously verified on the Affiliate Account; and (g) a unique invoice number. 7.4 Net 30 Payment Term Payments are made on a Net 30 basis from the date of receipt of a valid, accurate, and complete invoice from the Affiliate. Where an invoice is incomplete, inaccurate, or inconsistent with the finalised statement, the Net 30 payment clock resumes only upon our receipt of a corrected invoice. 7.5 Minimum Payment Threshold The minimum payment threshold is five hundred United States Dollars (USD 500), or the equivalent in the agreed payment currency. Where the finalised Commission for a month is below the threshold, the balance is rolled forward and paid in the next month in which the cumulative balance equals or exceeds the threshold. 7.6 Payment Methods Subject to verification, we may pay Commissions by bank wire transfer or in cryptocurrency (including BTC, ETH, USDT, USDC, or other cryptocurrencies we support from time to time) to a wallet address verified on your Affiliate Account. We will use reasonable endeavours to accommodate your preferred method, but we reserve the right to choose the payment method in our discretion where the requested method is impracticable. 7.7 Payment Costs and Charges Any fees, network charges, currency-conversion charges, intermediary-bank fees, blockchain gas fees, or similar costs associated with effecting payment to you are borne by the Affiliate and may be deducted from the gross Commission paid. 7.8 Tax You are solely responsible for declaring and paying all taxes, duties, levies, and similar charges on Commissions in your jurisdiction of tax residence and any other applicable jurisdiction. Where we are required by law to withhold or deduct tax from a payment to you, we shall do so and remit the appropriate amount to the relevant authority. You shall provide such tax documentation (including tax-residency certificates and self-certifications) as we may reasonably request. 7.9 Payment Holds We may, in our reasonable discretion, withhold, delay, or recall payment of Commissions where:
(a) we suspect Fraud Traffic, breach of these Terms, or other irregular activity; (b) the Affiliate has not satisfied KYC or source-of-funds requirements; (c) the invoice is incomplete or inconsistent; (d) we are required to do so by law, regulation, court order, or instruction of a competent authority; (e) chargebacks, reversals, or regulatory adjustments materially affect the underlying NGR; (f) the Affiliate Account is the subject of an active investigation; or (g) negotiations or disputes regarding the Commission or this Agreement are ongoing.
Where the basis for the hold is resolved without finding of breach, the held Commission shall be paid promptly thereafter. 7.10 Disputes If you disagree with any Commission statement, you must notify us in writing at affiliates@metawin.com within thirty (30) days of the statement being made available in your Affiliate Dashboard, identifying the disputed amount and the basis of dispute. Failure to notify within that period shall constitute final acceptance of the statement. Acceptance of any payment shall constitute final settlement of all Commission claims relating to the period covered by that payment, except in the case of manifest error. 7.11 Overpayments If we make an overpayment for any reason (including miscalculation, fraud-related adjustment, or chargeback), we may at any time recover the overpayment by setting off against future Commissions or, where future Commissions are insufficient, by direct invoice to you, payable within fourteen (14) days. 7.12 No Negative Months Because Theo NGR is calculated on the theoretical edge of each wager, it is by definition always greater than or equal to zero. No reporting month can produce a negative Theo NGR, and no negative balance arising from gameplay outcomes is carried forward to subsequent months.
A negative balance may, however, arise in your Affiliate Account independently of gameplay — for example, as a result of (a) chargebacks, refunds, or reversals attributable to your referred players; (b) clawback of Commission previously paid in respect of Fraud Traffic or wagers later determined to be non-bona-fide; (c) overpayments under Section 7.11; or (d) a material adjustment described in Section 7.9. In any such case, the negative balance may be carried forward and offset against future Commissions, or recovered by direct invoice if future Commissions are insufficient to cover it.
8. Tracking, Attribution and Cookies 8.1 Attribution Attribution of an end-user to your Affiliate Account occurs via your unique Tracking Link. We use cookies, server-side tracking, and other industry-standard mechanisms to record clicks, registrations, deposits, and gameplay. 8.2 Cookie Lifespan Subject to the player's browser settings and applicable cookie laws, our cookies have a default duration of thirty (30) days from the most recent click on your Tracking Link. 8.3 Last-Click Attribution Where a prospective player has clicked on Tracking Links of multiple affiliates within the cookie window, attribution defaults to the most recent valid click ("last-click attribution"), unless we expressly agree a different model in writing with you. 8.4 No Guarantee We do not warrant the accuracy, timeliness, or completeness of any tracking, reporting, or attribution data and we accept no liability for technical interruptions, data loss, browser changes, ad-blockers, end-user privacy settings, regulatory changes. Our records of attribution and Commission shall be deemed conclusive in the absence of manifest error.
9. Confidentiality 9.1 Confidential Information Each party may disclose confidential or proprietary information to the other in connection with this Agreement, including without limitation: Commission Plans and rates, KPI and conversion data, financial information, marketing strategies, technical specifications, source code, player-level data, business plans, and the terms of this Agreement ("Confidential Information"). 9.2 Obligations The receiving party shall (a) keep the Confidential Information strictly confidential; (b) use it solely for the purposes contemplated by this Agreement; (c) restrict access to those of its personnel who reasonably need to know; and (d) protect it with at least the same level of care it uses for its own confidential information, and in any event no less than a reasonable standard of care. 9.3 Exceptions Confidential Information does not include information that (a) is or becomes public other than through breach by the recipient; (b) was lawfully known to the recipient prior to disclosure; (c) is independently developed without use of the disclosing party's information; or (d) is required to be disclosed by law, court order, or competent regulator (subject to prompt notice to the disclosing party where lawful). 9.4 Survival The obligations in this Section 9 survive termination of this Agreement for a period of three (3) years.
10. Anti-Money Laundering, Anti-Bribery and Sanctions 10.1 Compliance You shall comply with all applicable anti-money-laundering, counter-terrorism-financing, anti-bribery, anti-corruption, and economic-sanctions laws and regulations, including those administered by the United Nations, the European Union, OFAC, HM Treasury, and any other competent authority. 10.2 Sanctions You represent and warrant that you, your beneficial owners, your directors, and your principal contractors are not (a) named on any sanctions list; (b) located, resident, or organised in a sanctioned jurisdiction; or (c) acting on behalf of any sanctioned person or entity. You shall promptly notify us if any of the foregoing changes. 10.3 Source of Funds We may at any time require evidence of your source of funds, source of wealth, or beneficial ownership. Failure to satisfy such requirements within thirty (30) days of request entitles us to suspend payment and to terminate this Agreement. 10.4 Suspicious Activity Reports We may make suspicious activity reports and other regulatory notifications to competent authorities without notice to you, where required by law.
11. Data Protection and Privacy 11.1 Compliance with Data-Protection Law Each party shall comply with all applicable data-protection laws, including the EU General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, the California Consumer Privacy Act (where applicable), and other equivalents. 11.2 Independent Controllers For the purposes of GDPR, the parties acknowledge that they are independent controllers in respect of any personal data they each process in connection with this Agreement. 11.3 No Sharing of Player Data You shall not collect, store, scrape, exfiltrate, or process personal data of end-users of any Brand other than as expressly permitted by these Terms or by us in writing. 11.4 Affiliate Personal Data We process the personal data of the Affiliate (including, where applicable, individual contact persons) in accordance with our Privacy Notice published at affiliates.metawin.com. 11.5 Marketing Lists You may not use the names, contact details, or behavioural data of end-users referred to a Brand for any independent marketing purpose. End-users referred under this Agreement remain the customers of the relevant Brand.
12. Intellectual Property 12.1 Ownership All IP Rights in and to the Brand(s), the Services, the Marketing Materials, the Affiliate Dashboard, and all associated content remain the exclusive property of Arena Affiliates, the relevant Brand operator, or their licensors. Nothing in this Agreement transfers or grants any IP Rights to you save as expressly set out herein. 12.2 Affiliate Content You retain ownership of original content created by you (excluding any Marketing Materials) and grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, and display such content for the limited purposes of operating the Program and verifying compliance with these Terms. 12.3 No Challenge You shall not, during or after the Term, challenge or assist any third party to challenge the validity or enforceability of our or any Brand's IP Rights. 12.4 Notice of Infringement You shall promptly notify us if you become aware of any actual or suspected infringement of our or any Brand's IP Rights.
13. Warranties and Representations 13.1 Affiliate Warranties You warrant and represent on a continuing basis that:
(a) you have the full right, power, and authority to enter into and perform this Agreement; (b) you will perform your obligations with reasonable skill and care and in compliance with all applicable laws; (c) you have all licences, permits, registrations, and approvals required to conduct your marketing activities in each jurisdiction in which you operate; (d) your websites, channels, and marketing assets do not, and will not, infringe any third-party rights, including IP Rights and privacy rights; (e) the information you have provided to us is true, complete, and accurate, and remains so; (f) you will not engage in any practice that is, in our reasonable opinion, harmful to the reputation of any Brand or Arena Affiliates; and (g) your participation does not breach any other contract or duty owed by you to a third party. 13.2 No Other Warranties Except as expressly set out in this Agreement, all warranties, conditions, terms, and representations (statutory, express, or implied) are excluded to the fullest extent permitted by applicable law. Without limitation, we make no warranty regarding (a) uninterrupted or error-free operation of the Brand(s) or the Affiliate Dashboard; (b) the conversion or earnings potential of any traffic; or (c) the accuracy of any reporting.
14. Indemnification You shall indemnify, defend, and hold harmless Arena Affiliates, each Brand operator, and their respective directors, officers, employees, agents, and affiliates from and against any and all losses, damages, liabilities, claims, demands, fines, penalties, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
(a) any breach by you of any representation, warranty, or obligation under this Agreement; (b) Fraud Traffic or other prohibited activity attributable to you or your Sub-Affiliates; (c) any third-party claim that your marketing activities, websites, or content infringe IP Rights, breach privacy laws, or constitute unfair competition or defamation; (d) regulatory action, fines, or sanctions levied against us or any Brand as a result of your conduct; (e) any tax liability, withholding obligation, or social-security charge arising from your activities or your engagement of Sub-Affiliates; and (f) your negligence, wilful misconduct, or breach of law.
15. Limitation of Liability 15.1 Excluded Losses To the maximum extent permitted by law, neither party shall be liable to the other for any (a) loss of profits, revenue, business, anticipated savings, goodwill, or reputation; (b) loss of data; or (c) indirect, special, incidental, consequential, exemplary, or punitive damages, in each case howsoever arising and whether under contract, tort (including negligence), breach of statutory duty, or otherwise. 15.2 Cap Subject to Section 15.3, our aggregate liability under or in connection with this Agreement, whether in contract, tort, or otherwise, shall not exceed the total Commission paid to the Affiliate during the twelve (12) months immediately preceding the event giving rise to the liability. 15.3 Unlimited Liability Nothing in this Agreement excludes or limits liability for (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by applicable law.
16. Disclaimers The Program, the Affiliate Dashboard, the Brand(s), and all associated services are provided on an "as-is" and "as-available" basis. We do not warrant that the Program or the Brand(s) will be uninterrupted, secure, or free from errors, viruses, or other harmful components. We may at any time, without notice, suspend the Program or any Brand for maintenance, security, regulatory, or business reasons. We may redirect traffic between Brands or replace Brands at our discretion.
17. Force Majeure Neither party shall be liable for delay or failure to perform any obligation (other than the obligation to make payments validly due) caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, government action, regulatory change, internet or telecommunications failure, blockchain network outage or fork, exchange failure, or industrial action. The affected party shall notify the other promptly. If the event continues for more than sixty (60) days, either party may terminate this Agreement on written notice.
18. Anti-Discrimination and Responsible Gambling 18.1 Responsible-Gambling Messaging You shall include responsible-gambling messaging on your marketing properties, including age warnings (18+ or higher where applicable), references to responsible-gambling tools, and links to recognised support organisations (such as GamCare, GambleAware, or other equivalents in the targeted jurisdictions). 18.2 No Targeting of Vulnerable Persons You shall not knowingly market to (a) minors; (b) persons who have self-excluded from gambling services; or (c) persons identified as exhibiting problem-gambling behaviour. 18.3 No Misleading Claims You shall not represent gambling as guaranteed income, debt relief, or a means of solving financial difficulties.
19. Account Inactivity and Dormancy 19.1 Inactivity If your Affiliate Account has no logged-in activity, no new Qualified Players, and no chargeable Commission for a continuous period of twelve (12) months, we may at our discretion deactivate your Affiliate Account on thirty (30) days' written notice. 19.2 Dormancy and Forfeiture Where Commission funds remain unclaimed in your Affiliate Account for a continuous period of three hundred and sixty five (365) days for which you have failed to issue an invoice, we may treat the funds as dormant. We will issue a final written warning and, if no satisfactory response is received within ninety (90) days of that warning, the Affiliate Account may be closed and any remaining funds forfeited.
20. Changes to These Terms 20.1 Right to Amend We may amend these Terms at any time by publishing the updated version on the Program website and/or notifying you through the Affiliate Dashboard or by email. Material changes shall take effect no earlier than thirty (30) days after publication, save where a shorter period is required for legal or regulatory reasons. 20.2 Acceptance Your continued participation in the Program after the effective date of any amendment constitutes acceptance of the amended Terms. If you do not agree, you must terminate your participation in accordance with Section 21.
21. Term and Termination 21.1 Term This Agreement commences on the Effective Date and continues until terminated in accordance with this Section 21 (the "Term"). 21.2 Termination for Convenience Either party may terminate this Agreement for any reason on thirty (30) days' written notice to the other. 21.3 Termination for Breach We may terminate this Agreement immediately on written notice if:
(a) you commit a material breach of these Terms (including any breach of Sections 3, 4, 5, 10, 11, or 12); (b) you commit any breach that is not capable of remedy or, being capable of remedy, you fail to remedy within fourteen (14) days of our notice; (c) you become insolvent, are subject to bankruptcy or similar proceedings, or cease or threaten to cease trading; (d) you are convicted of, or charged with, an offence involving fraud, dishonesty, or financial crime; (e) your continued participation creates regulatory, reputational, or legal risk for us or any Brand; or (f) any of the warranties in Section 14.1 is or becomes untrue. 21.4 Effect of Termination On termination:
(a) your right to use the Marketing Materials and Tracking Links ceases immediately, and you shall remove all Brand references, links, and creatives from your properties within seven (7) days; (b) you shall return or destroy all Confidential Information; (c) accrued Commission remains payable on the next regular payment cycle, subject to Sections 7 and 22.5; (d) where termination is for breach by you, all unpaid Commission may be forfeited at our discretion; and (e) Sections that by their nature should survive (including Sections 1, 5, 7.10–7.13, 10–16, 18.3, 21.4–21.6, and 22–25) shall survive. 21.5 Withholding on Termination Following any termination we may withhold final Commission for up to ninety (90) days to account for chargebacks, refunds, regulatory adjustments, and identification of any breach. 21.6 Continuing Obligations Termination shall not affect rights or obligations accrued prior to termination.
22. Assignment 22.1 Affiliate You shall not assign, sub-licence, novate, or otherwise transfer any of your rights or obligations under this Agreement without our prior written consent (which may be granted or withheld in our absolute discretion). Any purported assignment in breach of this Section is void. 22.2 Sale of Affiliate Business If you wish to sell or transfer the affiliate business that benefits from this Agreement, you must give us at least thirty (30) days' prior written notice, provide full details of the proposed transferee (including beneficial-ownership and KYC information), and obtain our written consent. We may, in our sole discretion, require the transferee to enter into a new agreement on then-current terms. 22.3 Arena Affiliates We may freely assign, novate, or transfer this Agreement (in whole or in part) to any successor or affiliate, or in the context of a corporate reorganisation, sale of business, or merger.
23. Governing Law and Jurisdiction 23.1 Governing Law This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter shall be governed by and construed in accordance with the laws of Gibraltar, without regard to its conflict-of-laws principles. 23.2 Jurisdiction The parties irrevocably submit to the exclusive jurisdiction of the courts of Gibraltar to settle any dispute or claim arising out of or in connection with this Agreement, save that we may bring proceedings in any jurisdiction where you reside, are incorporated, or hold assets. 23.3 Pre-Litigation Resolution Before commencing any proceedings, the parties shall use reasonable endeavours to resolve disputes by good-faith negotiation, escalating to senior management of both parties, for a period of thirty (30) days from written notice of the dispute.
24. Notices All notices under this Agreement shall be in writing and sent: (a) to us, by email to affiliates@metawin.com with a copy to legal@metawin.com; and (b) to you, by email to the address registered to your Affiliate Account or by message in the Affiliate Dashboard. Notices are deemed received twenty-four (24) hours after sending, provided no bounce-back or delivery failure is received.
25. General 25.1 Entire Agreement This Agreement (together with any individually signed schedule, the Privacy Notice, and any policies referenced herein) constitutes the entire agreement between the parties and supersedes all prior agreements, understandings, and representations relating to the subject matter, save in the case of fraud or fraudulent misrepresentation. 25.2 Severability If any provision of this Agreement is held invalid, illegal, or unenforceable, that provision shall be deemed modified to the minimum extent necessary or, where modification is not possible, severed, and the remainder shall continue in full force and effect. 25.3 Waiver No failure or delay by a party to exercise any right or remedy shall constitute a waiver. A waiver of any breach shall not be a waiver of any subsequent breach. 25.4 Third Parties No person other than a party to this Agreement has any right to enforce its terms. 25.5 Counterparts and Electronic Signature This Agreement may be accepted by electronic means (including by ticking an "I accept" box on the application form), and such acceptance shall have the same effect as a signed original. 25.6 Language This Agreement is drafted in English. Any translation is provided for convenience only; the English version prevails in all cases.
26. Contact For all enquiries regarding the Program, these Terms, invoicing, KYC, or compliance, please contact us at:
Email: affiliates@metawin.com Web: affiliates.metawin.com
Arena Affiliates is the affiliate marketing program for MetaWin and associated Brands. © 2026. All rights reserved.